Everything was great with the move! Gene, my driver was fantastic. The packers, loaders, and unloaders were great in Dallas and Grand Rapids. Everybody was cordial and efficient. Everything seemed to be packed with care by people who have done this before. The team also asked if I had anything that was of particular concern when they arrived and they took extra care and precaution on these objects; both in packing and in truck location. I also had 2 large gun safes moved. This has been a horrendous experience in the past even with prior explicit and detailed warning of these safes and their size. This time around the team was prepared, formulated a plan prior to moving them, and executed without issue. It was both efficient and safe for both the movers and my gun safes. The irreplaceable pictures I had crated also worked out great. Those guys were fantastic as well on both ends. Everybody has been on time. Communication from my representative, Kristi, was above and beyond any other moving experience that I have had. Having the same driver throughout was also great and made coordination easy. I also feel that it helps with overall care of the delivery having one person with your household goods for the duration of the move. Overall I have been very pleased. This has been one of the best moving experiences that I have had and I’ve moved 7 times in the previous 11 years with the military and various job relocation requirements.