Your firm has policies, just as families have different expectations. Powell Relocation Group brings flexibility in corporate relocation services to satisfy your policy and make your employee families feel valued.
Since 1968, Atlas has annually surveyed corporate relocation professionals to better answer their policies and understand trends that shape the industry.
The industry recognizes Atlas quality; most recently our van lines operations earned the coveted "Quest for Quality" award based on the recommendations of professional buyers of van lines services.
Technology is key to efficiency and our Atlas systems have earned recognition from the IT industry for innovation. We are proud to be among the InfoWeek 500, a "who's who" among corporate users of technology.
It's your reputation... Don't ruin it by using a household goods relocation company you can't rely on. At Powell Relocation Group, we provide domestic and international relocation services that support your dedication to employees. As an agency of Atlas, we bring your employees the reassurance of a household name in moving.
Affordable Quality in Corporate Relocation
As a specialist in corporate relocation services, Powell Relocation Group understands the importance of meeting employee expectations and following policy. We support your efforts to attract and retain people with sensitivity to each individual's unique needs. As your partner, we know relocation services are a benefit, one of many ways you keep transferees enthusiastic and productive. You can trust our experience and proven know-how to ensure your employees feel valued within your policy guidelines. Regardless of where your employee's are moving, Powell Relocation Group can and will exceed your employee's expectations!
With Powell Relocation Group as your corporate relocation company, you get a partner committed to quality. This ensures consistency in our van line's processes and continuous improvement in service efficiency for you. Few relocation companies offer this assurance. We do, because we are dedicated to your satisfaction. Customers of our corporate relocation services know us for our quality commitment.
The Atlas Connection
Powell Relocation Group is an Atlas Van Lines Interstate agent and stock-holder. Atlas is one of the nation’s largest household goods movers, supported by a vast network of quality agents worldwide. Atlas has been a consistent growth leader among the major van lines with approximately 70% of revenues derived from our corporate account base. This special expertise has earned Atlas a reputation as "the corporate mover." A commitment to help people go new places more easily and securely has made Atlas one of the best known and most trusted names in moving.
The Powell Pack & Haul Program
We realize that quality drivers are the most important element in delivering success for any move. That’s why we recruit the best in the business, and provide them with the best compensation package in the industry. On average, Powell’s drivers have 15 years experience packing and moving household goods.
Unlike many movers, our ability to pack and haul any move makes us unique and sets us apart from the competition. This means that the same driver can manage and oversee the entire move process from the initial packing to final delivery. Having one driver provides your relocating family with a more personal and comfortable feeling with the people responsible for transporting their lifelong possessions. Our professional drivers and packers are rated among the best in the industry. Recently, our drivers earned the 2nd best quality hauling customer feedback out of nearly 400 Atlas agents in the United States. We have earned the Atlas Hauling Excellence award 10 years in a row. This means that our customers consistently rate our service over 4.5 on a scale of 1 - 5 with 5 being the best.
Flexible Corporate Move Programs
Forming partnerships with corporate customers is what Powell Relocation Group does best. The Powell family and all employee’s including our large fleet of experienced drivers understand that the growth and success of our business depends on repeat Corporate Account business and we are structured to service the evolving needs of this competitive market. Unlike other relocation service providers, we recognize individual companies have specific needs. That’s why we don’t offer any “standard” relocation packages. Powell Relocation Group will work closely with you to build the best package possible within your relocation policy and budget parameters. Corporate customers rely on us to listen, make professional educated recommendations, and deliver success for you, your company and its employees.
Single Source of Responsibility (Move Coordinator)
Powell Relocation Group assigns a personal move coordinator to each corporate account. Our move coordinators have an average of 15 years experience communicating and managing the entire relocation process. This dedicated coordinator will understand and communicate your corporate policy on household goods transportation and help your relocating employee plan every detail of their move. This ability to properly council the transferee eases much of the stress a move can cause and eliminates any unnecessary calls to your corporate move administrator. Our coordinators follow a proven 26 step automated monitoring system to assist him or her with tracking each step of the move process and provide the transferee with a toll free number to call with any questions. In case your transferee has any last minute changes or questions that need to be communicated after hours or on weekends, the same toll free number acts as a 24-hour, 7 day a week customer service hot line.
Considering Outsourcing the Entire Relocation Process?
Selecting a total relocation service provider is not only a large financial decision, but a reflection of your corporation to its new and transferring employees. Powell Relocation Group has done the homework for our corporate customers. Not all third party relocation companies are the same. Powell has developed partnerships with some of the best third party relocation companies in the country. Based on your company's volume, specific needs, and location, we can refer the best fit for your corporation.
Powell Relocation Group realizes that a great move doesn’t end with final delivery to destination. Our move coordinator contacts each customer within 48 hours from final delivery to perform a friendly follow up to find out if anything needs attention. A performance report is also sent to each customer via e-mail or regular mail within 48 hours of final delivery. In the unlikely event the customer has a claim for loss or damage, Powell’s in house quality assurance manager gets involved immediately. Our quality assurance manager handles claims up to $250.00 over the phone and a check is forwarded the same day.